Thinking of Service Desk Manager certification? - Santa Ana, CA

What is a service desk manager?
A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). ... "User" refers to the actual user of the service, while "Customer" refers to the entity that is paying for service.

Service Desk Manager Course Details::

Mindmajix Service Desk Manager training makes you an expert in building the Right Conceptual Model, Business Integration, service culture, examine motivational theories….etc.

What are objectives and learning outcomes of this course?

This course reviews issues such as Service Level Agreements, the benefits and pitfalls and the importance of metrics; the implementation of service management processes and effective problem solving techniques that a Service Desk Manager can utilise. This course is based upon the standards and objectives for SDI’s Service Desk Manager qualification and ensures that delegates are provided with the knowledge, information and tools to take the SDM exam.

Service Desk Manager has a market share of about 11.9%.

Key Features:
· Flexible Timings
· Certified & Industry Experts Trainers
· Multiple Training Delivery Models
· Customize Course
· 24/7 Support
· Hands On Experience
· Real Time Use Cases
· Q&A with Trainers
· Small Batches (1to5)
· Flexible Payments
· Job Support
· Placement Assistance.

Enroll For Free Demo: httpsmindmajix.com/service-desk-manager-training

Contact Details:
USA: +1-201 3780 518 ; +1 972-427-3027
Email: info@mindmajix.com
Website: httpsmindmajix.com/